Please read these Terms and Conditions carefully. By accessing or using the Website, you agree to the Terms and Conditions of Use. By making a purchase on the Website, you agree to the Terms and Conditions of Sale, which will apply to all purchases made through the Website.
Under age protection It is the sole responsibility of each individual to abide by the law concerning wine and alcohol beverages applied in the country where he or she is resident. Each individual placing an order at Le-cognac.com ought to be over the legal age defined by the law in his or her country. In the US, federal law forbids Minors by law to send or receive alcohol beverages. The legal drinking age in the United States is 21 years. A signature will be required from an individual 21 years or older upon delivery.
In France, the legal age to purchase alcohol beverages is 18.
Its fast and easy to estimate shipping costs and taxes when shopping on le-cognac.com :
use "ESTIMATE SHIPPING" button after asking for "my cart" or "checkout".
Shipping Cost price in € incl VAT
France Métropolitaine , Monaco , Andorre Free shipping over 350 euros orders
Europe zone 1 Free shipping over 450 euros orders
Europe zone 2 Free shipping over 450 euros orders
Europe zone 3 Free shipping over 450 euros orders
Europe zone 4 Free shipping over 450 euros orders
Europe zone 5 Free shipping over 600 euros orders
Europe zone 6 + Maghreb Free shipping over 600 euros orders
USA CANADA AFRICA MIDDLE-EAST Free shipping over 1000 euros orders
AUSTRALIA JAPAN NZ ASIA OCEANIA SOUTH-AMERICA Free shipping over 1000 euros orders
Outre-mer zone 1: Guadeloupe, Martinique, Guyane, Réunion, Mayotte, Saint-Pierre et Miquelon, Saint-Martin, Saint-Barthélémy.Free shipping over 600 euros orders
Outre-mer zone 2: Nouvelle Calédonie, Polynésie Française, Wallis et Futuna, les Terres Australes Antarctiques Françaises Free shipping over 1000 euros orders
Europe zone 1 = Germany Belgium Holland Luxembourg Europe zone 2 = Spain Italy U-K Gibraltar Saint-Marin Europe zone 3 = Austria Denmark Îles Féroé Irland Portugal Europe zone 4 = Finland Norway Sweden Swiss Liechtenstein Europe zone 5 = Greece Hungary Iceland Poland Slovakia Slovenia Czech Republic Europe zone 6 + Maghreb = Albania Armenia Azerbaïdjan Belarus Bosnia-Herzegovina Bulgaria Cyprus Croatia Estonia Georgia Latvia Lithuania Macedonia Malta Moldova Montenegro Roumania Russia Turkey Ukraine Algeria Marocco Tunisia
To estimate shipping costs and taxes when shopping on le-cognac.com : use "ESTIMATE SHIPPING" button after asking for "my cart" or "checkout".
Cognac On Line sarl delivers in many countries, but some countries have particular custom required procedures and some forbid any shipment to private people. Some countries dont accept imortation of alcool.
In the 27 CEE countries, goods can circulate without custom procedures : Austria, Belgium, Bulgaria, Cyprus, the Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Republic of Ireland, Romania, Slovakia, Slovenia, Spain, Sweden, and the United Kingdom.
Please note we have to suspend deliveries to RUSSIA.
Cognac On Line sarl charges only a part of the logistical costs. The shipping cost is calculated depending on the country of destination.
These shipping costs are subject to change without notice.
You must inform Cognac on Line sarl within 48 hours in writing via fax or e-mail if merchandise is damaged or missing after checking your order upon delivery and noting the damaged or missing products on the delivery invoice. Failure to provide such documentation will render the request invalid. We advise you to refuse parcels if you see that it contains a broken item. Once notified, Cognac on Line sarl shall make arrangements to have damaged bottles returned at no charge to the customer. When the condition of the product is verified and the claim for damages is approved, Cognac on Line sarl shall, at its sole discretion, either a) send you replacement merchandise provided it is still available and in stock, or b) credit you in full for the sales price (exclusive of shipping and handling charges) of items which are no longer available. Shipping and handling costs are non-refundable. Cognac on Line sarl will, however, ship replacement items, if any, to you without charge.
With the exception of damaged or missing merchandise subject to the terms described above, there are no refunds, returns or exchanges.
The payment is secured with our bank BNP PARIBAS. All informations you give (card number, expiration date, security number) are secured by SSL encryption (Secure Socket Layer). This cryptage system is the most commonly used to protect data transfer between customer and server.
Cognac On Line sarl has no access to these informations.
We accept : Carte Bleue - Visa - Mastercard - Paypal . If you wish to pay with your AMEX card, please pay thrue Paypal.
Bank transfert : SWIFT on our bank account on request.
Property rights Items are only shipped to the customer after we receive the corresponding payment (by credit card or Swift). All delivered items shipped remain our property until full payment of the order, as stated in the French law (law 80.335 , 10 may 1980).
Our first goal is to satisfy all our customers, far beyond our legal obligations. This is your best garanty.
In application of the FrenchConsumption Code, you have seven working days after delivery to send back an item for exchange or refund. Shipping costs are non-refundable. Items damaged after delivery are not exchangeable. Items must be sent back to Cognac on Line sarl in perfect original conditions. If you wish to send back a product, you must first inform our Customer Service by using the Contact form. Transport costs of returned products are at your charge.
Le-cognac.com respects the guidelines laid down by the French National Commission for Information Technology and Rights. (Commission Nationale de l'Informatique et des Libertés). In accordance with the law on Information Technology and Rights dated 6 January 1978, you are entitled to access and alter your personal details by writing to : COGNAC ON LINE sarl, Chemin Agerren Borda - 64122 Urrugne – France, or by using the Contact form.
The laws applicable to the interpretation of these Terms and Conditions shall be the laws of France, without regard to any conflict of laws rules thereof. The French version will serve to the interpretation of these Terms and Conditions. Products sold on Le-cognac.com are in conformity with French legislation. Foreign customers will verify by themselves that the products they intend to order can be consumed in their country.
Any claims or disputes whatsoever arising hereunder shall be submitted to the exclusive jurisdiction and venue of the courts of Bordeaux – France.
The materials and content on the website Le-cognac.com, including their selection and arrangement, are protected by copyright and/or other intellectual property laws. Any unauthorized use of the materials or content available on the website Le-cognac.com may violate such laws. Cognac on Line sarl does not grant any express or implied right or license under any copyright or other intellectual property in any material or content on the website Le-cognac.com. No portion of the materials, content or information on the website Le-cognac.com may be reproduced or distributed in any form or by any means.
The Website may contain links and pointers to websites operated by third parties. These links are provided solely as a convenience to you and not as an endorsement by Cognac on Line sarl of the contents of such third-party websites. Cognac on Line sarl is not responsible for the content of linked third-party websites and does not make any representations regarding the content or accuracy of materials on such third-party websites. If you decide to access linked third-party websites, you do so at your own risk.
Opinions, statements, services, offers, or other information given by third parties on Le-cognac.com belong to the latter and not to Cognac on Line sarl. Therefore, Le-cognac.com does not endorse any responsibility for the accuracy or reliability of any opinion or statement made on Le-cognac.com. Cognac on Line sarl will under no circumstances be liable for any damage or loss caused by a user's reliance on information obtained through the website Le-cognac.com. It is the user's responsibility to evaluate for her or himself the accuracy of any information, opinion, offer or other content on.
The user shall not place on any area of the website (in the Forum for example) any material, which infringes upon or violates the rights of others, is unlawful, defamatory, obscene, or otherwise objectionable. The user shall not place on any area of the website (in the Forum for example) any advertising material.
The laws applicable to the interpretation of these Terms and Conditions shall be the laws of France, without regard to any conflict of laws rules thereof.
Le Cognac is dedicated to further the presence of the small Cognac Houses in the global market. It is present in the USA through its participation in Cognac Inc, a licensed importer of high-end Cognacs and animates Club Cognac, a worldwide network of Cognac lovers and sommeliers.
1801 Cordova Street Coral Gables,
33134 United States